Articles and action plans
Learn more about different types of software available through Help to Grow: Digital, how to identify what your business needs, and use our step-by-step guide to embrace new ways of working.
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Articles & action plans
The benefits of going digital for your business
Reading time: 3:26
Digital ways of working can lead to unexpected rewards for your business, including saving time and money and giving you the best chance to compete and grow.
Read the articleIntroduction to CRM software
Reading time: 2:01
Customer Relationship Management (CRM) software helps you manage your communications with your customers. We explain the main features and benefits.
Read the articleIntroduction to eCommerce software
Reading time: 2:14
eCommerce software enables you to promote your brand by selling direct from your website. Find out more about the benefits of managing your sales and inventory in real time.
Read the articleCyber security for your business
Reading time: 5:46
Robust cyber security helps individuals and organisations reduce the risk of cyber-attack. Find out how to protect your devices, the services that you use, and data from unauthorised access, theft or damage.
Read the articleIntroduction to Digital Accounting software
Reading time: 2:17
Digital Accounting software helps you stay on top of your business finances by making it easier to record, store and analyse your data. Find out how accounting software could help your business.
Read the article6 steps to choosing software
Digital technologies can help your business grow. Our 6 steps will steer you through the buying process, so you can make the right choice.
Find out moreStep 1: Set objectives for new software
Reading time: 3:01
Before you think about which software to buy, you need to know what problems you want it to solve. Work out why you’re buying it and what you want it to achieve.
Read the articleStep 2: Write your requirements list
Reading time: 1:37
Download our checklist to help you draw up a list of the features you need software to have. This will help you compare products and choose the right one for you.
Read the articleStep 3: Calculate your software budget
Reading time: 2:28
Download our 2 checklists to help you understand the potential financial benefits and savings, plus the financial costs, you need to consider before buying software.
Read the articleStep 4: Buy software with confidence
Reading time: 3:52
Once you know what you can spend on new software, it’s time to talk to suppliers, get quotes and trial some products. Find out the questions to ask and what to watch out for.
Read the articleStep 5: Make new software work for your team
Reading time: 1:52
There are lots of potential challenges when introducing new technology into your business. Download our checklist for tips to help ensure that getting buy-in from your team isn’t one of them.
Read the articleStep 6: Get your money’s worth
Reading time: 2:26
With your new software in place, it’s time to review whether it’s achieving everything you wanted it to, or whether it needs improvements. Here’s how to do it.
Read the articleHow to compare products
Reading time: 3:52
Having the right software in place is important when it comes to helping your company grow. Here, we explore how you can compare products and choose what’s right for your business.
Read the articleWould Digital Accounting suit my business?
Reading time: 2:09
Digital Accounting software can streamline tasks and help you stay on top of your business’ finances, reducing the need for many manual processes. Take a closer look at what this software offers.
Read the articleWould CRM suit my business?
Reading time: 2:12
Take a deeper look at the main features of Customer Relationship Management (CRM) software. Benefits range from workflow and reporting automation to a 360-degree view of your customers’ activity.
Read the articleHow to recognise your business needs
Reading time: 1:59
Identifying your business needs is key to understanding how to help it grow. Download and complete our Business Health Check to find out what shape your business is in.
Read the articleWould eCommerce suit my business?
Reading time: 2:37
eCommerce software offers more than the ability to sell from your website. Find out more about its features, including an overview of your sales operation and help to create a shopping experience unique to your brand.
Read the articleWhat is the Cloud?
Reading time: 2:45
If you’re thinking about adopting software for your business, you might want to consider choosing something that’s Cloud-based. But what is the Cloud and, more importantly, is it right for you?
Read the articleWhat is a Server?
Reading time: 2:50
If you’re looking to adopt software for your business and want more control over your data and security, a Server might be for you. What are Servers, though, and how do they work?
Read the articleDigital rollout: to 1 person or a small team
Reading time: 3:51
Find out how to achieve a digital rollout of new software to a specialised team, and how this can affect the other departments in your business. Download and complete our action plan to help you take it one step at a time.
Read the articleDigital rollout: to a single team
Reading time: 3:51
Find out how to achieve a digital rollout of new software to a specialised team, and how this can affect the other departments in your business. Download and complete our action plan to help you take it one step at a time.
Read the articleDigital rollout: to several teams
Reading time: 3:35
Explore how to introduce new software to several departments across your business. Download and complete our action plan to help you manage a smooth digital rollout.
Read the articleDigital rollout: to all teams
Reading time: 3:31
Find out how to introduce new software that will affect all teams in your business. Download and complete our action plan to help you achieve a smooth digital rollout.
Read the articleWhat type of software training is right for your business?
When it comes to software training, it’s important to understand your options before choosing the right one for your business
Read the articleUsing CRM to build customer loyalty
Reading time: 3:52
Find out how CRM software can support building and maintaining customer loyalty by helping you offer a first-class shopping experience.
Read the articleOff-the-shelf vs bespoke software
Reading time: 3:24
How do you know whether bespoke or off-the-shelf software is best for your business? Find out the pros and cons of each, and how to make the best choice.
Read the articleUsing eCommerce software for promotions
Reading time: 2:42
eCommerce software can help you create and manage online promotions for your business. Find out how this can increase your sales and brand awareness.
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