Articles and action plans

Learn more about different types of software available through the scheme, how to identify what your business needs, and use our step-by-step guides to embrace new ways of working.

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Articles & action plans

A man holding a tablet outside in a garden centre

Reading time: 3:26

Digital ways of working can lead to unexpected rewards for your business, including saving time and money and giving you the best chance to compete and grow.

A gentleman using his headphones for a video call on his laptop in a coffee shop

Reading time: 2:01

Customer Relationship Management (CRM) software helps you manage your communications with your customers. We explain the main features and benefits.

Reading time: 2:14

eCommerce software enables you to promote your brand by selling direct from your website. Find out more about the benefits of managing your sales and inventory in real time.

A woman sitting at her desk, using a laptop

Reading time: 2:17

Digital Accounting software helps you stay on top of your business finances by making it easier to record, store and analyse your data. Find out how accounting software could help your business.

A salesperson showing a customer the functionality of a handheld device in an electronics store

Reading time: 3:01

Before you think about which software to buy, you need to know what problems you want it to solve. Work out why you’re buying it and what you want it to achieve.

A person using a calculator and their laptop simultaneously

Reading time: 1:37

Download our checklist to help you draw up a list of the features you need software to have. This will help you compare products and choose the right one for you.

5 people seated in a waiting area using their phones, a tablet and laptop, with one reading a newspaper

Reading time: 2:28

Download our 2 checklists to help you understand the potential financial benefits and savings, plus the financial costs, you need to consider before buying software.

Test all new software before introducing it to your team

Reading time: 3:52

Once you know what you can spend on new software, it’s time to talk to suppliers, get quotes and trial some products. Find out the questions to ask and what to watch out for.

A man, deep in thought, in front of his laptop

Reading time: 3:52

Having the right software in place is important when it comes to helping your company grow. Here, we explore how you can compare products and choose what’s right for your business.

A woman working on her laptop with her small dog sitting on her knee.

Reading time: 2:09

Digital Accounting software can streamline tasks and help you stay on top of your business’ finances, reducing the need for many manual processes. Take a closer look at what this software offers.

A man dressed in an apron holding a tablet in a food stockroom

Reading time: 2:12

Take a deeper look at the main features of Customer Relationship Management (CRM) software. Benefits range from workflow and reporting automation to a 360-degree view of your customers’ activity.

A woman holding a tablet and making notes on paper in the backroom of a textiles business

Reading time: 1:59

Identifying your business needs is key to understanding how to help it grow. Download and complete our Business Health Check to find out what shape your business is in.

Person using a laptop while packaging an order to send to a customer

Reading time: 2:37

eCommerce software offers more than the ability to sell from your website. Find out more about its features, including an overview of your sales operation and help to create a shopping experience unique to your brand.